First day at work…
I never expected my first day at work to turn out this bad. I reached the front gate of the office and noticed about 20-30 youngsters shouting, almost ready to fight with their boss. The boss had refused to give them their salary for the whole month and fired about 4 employers at the spot.
At 19 years of age and no experience at all, the only respectable profession I could think of (that would take me in) was a call centre. After consulting a few friends, I managed to present myself in 3 different call centers and alhamdullillah; they all said they had a place for me. I decided to check them all at first and later decide which one to join. I had to join the first call centre on Saturday at 11:30 pm. Here’s what happened …
The interviewer told me that they’ll pay me at least 4,000 less than the other 2 options I already had. So, I had obviously decided before hand ‘not’ to work for the company. But there was something else which made my decision even stronger. On reaching the main gate, I saw 20 or maybe 30 employees on a strike. I recognized one of them as an old friend. He told me that the boss had refused to pay them because they were making ‘fake sales’. He, himself, was getting paid only for 14 out of the 118 sales he had made that month. Apart from that, about 4 other people were fired the same day. I obviously didn’t care a bit if they get fired or not paid, but I sure as hell knew I wasn’t joining the company.
This happened before I had even entered the building, when I went in (at 12:40 am, after waiting 1hr10min) I met ‘the teacher’ who was to give us our introductory lesson about the company, the products and some similar stuff. The teacher, he said, had been working in the office for about 9 months. And honestly, he knew everything except English, teaching, marketing and sales. Believe me, (I’m not exaggerating) he asked us what we want him to teach. And we were like ‘duh’ teach us what you want us to do. After wasting time on telling about himself and asking about our own personal lives, he managed to tell us what a call center is, entirely in his Punjabi version of English. After 2 hrs (at 2:50 am) he had taught us about what a call center, outbound and inbound calls are, but nothing about selling techniques or even the product.
I raised my hand and asked if I was allowed to go to the loo, and went straight to the manager’s office. I told him I was not interested in joining the company and they should not expect me to come the next day. The reason I told, that my 12 year old sister speaks better English than ‘the teacher’ and the impression I got from the seniors. Also, I had companies who are willing to pay me 4,000 even 9,000 more than he had promised me to pay, which I’m not even sure ill get.
The only reason I won’t mention the company’s name is the manager, who was nice enough to refer me to another company I didn’t know about and to get up from his seat and embrace me.